Code of the District of Columbia

§ 34–133. Restration of service.

*NOTE: This section was added by emergency legislation that will expire on October 22, 2021.*

(a) For a period of 90 days beginning on October 12, 2021, a company shall restore service to a customer when the customer makes a payment to the company of at least $10; provided, that the customer enters into a payment plan pursuant to § 34-1151, or makes a showing that the utility was disconnected improperly pursuant to this act (D.C. Law 2). Amounts paid by a customer pursuant to this subsection shall be applied in full to reduce the amounts owed by the customer to the company.

(b)(1) When a customer whose service has been disconnected, suspended, or degraded for nonpayment is certified by the Mayor or documented by the customer to be eligible for utility disconnection relief under § 34-131(a)(5), a company shall reconnect the customer without charge.

(2) A company shall reconnect a customer under subparagraph (A) of this paragraph within 24 hours of receiving notice that the customer is qualified for utility disconnection relief under § 34-131(a)(5).